Refund and Returns Policy

No Cancellations & Refunds Policy

Effective Date: May 19, 2024

We appreciate your business and aim to ensure that you are completely satisfied with your purchase. However, due to the nature of our products/services, all sales are final. Please read the following policy carefully before making your purchase.

No Cancellations:

Once an order is placed, it cannot be canceled. We begin processing your order immediately to ensure prompt delivery and fulfillment.

No Refunds:

All sales are final. We do not offer refunds for any purchases made. This policy applies to all products/services sold through our platform.

Exchanges:

We do not accept exchanges for any products/services. Please make sure to review your order carefully before completing your purchase.

Exceptions:

In the rare case that a product/service is defective or you receive the wrong item, please contact our customer support within [specific number of days, e.g., 7 days] of receiving your order. We will investigate and, if necessary, provide a replacement.

Contact Information:

If you have any questions or concerns about your purchase, please contact our customer support team at info@curryqueen.in We are here to help and will respond to your inquiry as quickly as possible.

We appreciate your understanding and cooperation with our policy. Your satisfaction is important to us, and we are committed to providing you with high-quality products/services.

Thank you for your business.

By making a purchase on our platform, you acknowledge that you have read, understood, and agreed to this No Cancellations & Refunds Policy.

Curry Queen

This is a sample page.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.